The Home Laundry Company - Natural drying for life Trustpilot
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Contact HLC

Should you wish to contact us, you can do so in one of the following ways:

By Phone - Telephone 01948 660335

By Email  - enquiries@thehomelaundrycompany.co.uk

By Post -  
The Home Laundry Company Limited
Nicholson House,
Shakespeare Way
Whitchurch
Shropshire
SY13 1LJ
Company Registration number : 06807303 

 

We work really hard to ensure we deliver on all our promises. These are realquotes from customer emails..... 

Dear Sirs.
The Best Washing Line Ever
I ordered the rotary line on Saturday 29/09/12 on line and was informed on Monday 1st October that it would be delivered on Tuesday 2nd October by City-Link at 11.30am . A big thank you and the speed of delivery you are a first class Company. If only all Company,s could delivery the service and the standards as your Company

A very Satisfied customer  A R Lucas  October 2012=

Hi - I would like to thank you  for the prompt delivery of the rotary airer purchased from your company recently.  I ordered it by phone on the Tuesday and it arrived on Wednesday morning by 11am.
I am more than pleased with it and although it is the smallest one there is lots of line space. The quality is exceptional and the ground spike is very sturdy.
I won't hesitate to use your company again and it is a rare thing these days to get good quality, great service and very good value for money.
Regards

Wilma Cunliffe

Hi Mark
Just a note to say thank you for the excellent service - you really did go above and beyond! I have had a few weeks now (and some sunny weather!) to use my rotary dryer and I am really pleased with it. It is very well made and a lot more robust than others I considered - a quality, durable product and well worth the money. I am also very pleased with my clothes airer. It's really helpful that it extends so that it doesn't take up more space than necessary when I only have a few things to dry. And finally the pegs are great, gentle on my clothes and rather pretty too! I will certainly recommend you to my friends.
Thanks again

Kate Lawton 17/08/2012
Hi,
I would just like to congratulate your company on the fantastic customer service you provide.
My rotary dryer has been delivered this morning 14/08/12 at 09.05, I ordered this 2 days ago and did not expect such a speedy delivery.
This is the 5th product I have bought from you and will certainly recommend you to my friends and family.
Thank You

Tricia 14/08/2012

Just received our 30m 3 arm rotary dryer order placed 11.30 am Saturday morning arrived 11am Tuesday excellent service. Product description spot on, dryer is of first class construction just as you would expect from a UK manufacturer and so easy to set up.
Many thanks to all at theHomelaundrycompany

John= 3rd July 2012

Hi Mark,
Just a little note to give a huge 'thank you' to you and your team in the way you handled a hiccup we had with the drier purchased from you recently.
I run a small building company and pride myself on customer service but you have taken my breath away with not only your kind acceptance of my problem but then the speedy delivery of a brand new item in my hand before 3 o' clock on monday pm following my email to you on only friday am! This really only equates to basically one working day from complaint to resolution, absolutely amazing, thank you and well done!!
Best regards

John Gray. 28 May 2012.

Hi, just like to thank you for the all round excellent service you provide. Speedy delivery and great after sales service. Much appreciated.
Thanks Geoff - March 2012

Dear Mark, We received our Rotary Line 1 day after we ordered and I was impressed, after the prolonged cold spell I completed the Concrete Base and later fitted the Line. I am again impressed at an excellent Product, and consider it better than anything comparable for price and quality. My wife particularly likes the "Coat hanger attachments" at the line-ends.With much poor service today I am pleased to give positive feedback.
Regards

D. Gibbons  - Feb 2012.

After having two rotary washing line this year either bending over completely in the wind .. full of washing.. or the bottom rusting with the same consequences I was at loss of ever finding a strong enough rotary washing line. But I have at last found one that fulfills all my requirements. I am more than happy with this product and if it can stand up to winds in Scotland than it will be fine for me in Lincolnshire. Excellent!
Very Happy Customer. 28/10/2011

"I ordered a rotary drier after lunch yesterday and it was delivered before lunch today. I must congratulate you on your excellent service".
Elizabeth Parker - April 2011.

"Best washing line I have ever had"
Mr R Garnett - June 2011

"I bought this 5 line retractable for my son/partner, took a while to ensure the item was secured properly b4 use, but once up it was put to use. Very easy to use and instructions sound, son very happy with purchase."
Happy Customer - June 2011

"Dear Sirs - I have received 3 items from your Company during the past few weeks and on every occasion the product has been first class and your standard and speed of service exemplary. I feel it only right that you should be praised for your Company's methods and standards of service which in most cases are sadly lacking these days. It has been a pleasure to do business with you".
R. Elwood - March 2011

"I would like to say "thankyou" for the courtesy and speed of delivery, shown by you and your company on my recent order. I received an email from you on Tuesday to say the rotary line had been despatched with City Link and I took delivery of it yesterday (Wednesday).
So well done and thankyou".    

"I am so pleased with this rotary washing line. It is extremely sturdy and very smart to look at. It is green which means it blends in well with the surroundings. You need to be quite tall to reach it (I'm 5'9" and have to stretch). It also lifts higher which is easy to use and means there is no chance of being hit by it as it whirls round!"
Satisfied customer - 3rd May 2011

"Sturdy product, goes up miles with the winding handle!! Lines stay taught with each up and down unlike my last line . Worth the extra money. Be aware needs a bigger hole than other lines I have had but worth it for the finished result"
Anon - April 2011